Work Experience
ADMINISTRATIVE ASSISTANT, FINANCE
CAAT Pension Plan, Toronto, ON
Supports the CFO with day to day functions including calendar management, email communications, and meeting support. This role also includes Ad Hoc support to the finance department.
ADMINISTRATIVE ASSISTANT, MARKETING
CAAT Pension Plan, Toronto, ON
As part of the Growth Marketing team, I supported both internal and external facing projects by designing collateral including copywriting, campaign strategy, research, and presentations.
LOCAL MANAGER
Cherryhill Programs, Oakville, ON
Spent two seasons running the pop-up photography set for Easter and Christmas managing a team of 8 members. Provided top-tier customer service while maintaining all KPIs and creating magical experiences with quality photos.
SCHOOL REGISTRAR & OFFICE MANAGER
Kendellhurst Academy, Mississauga, ON
Liaised with senior administrators to ensure all school functions ran efficiently and effectively supporting a faculty of 12 teachers as well as 140 students and their families.
CLIENT SUPPORT COORDINATOR
Q4 Inc., Toronto, ON
Lead a team of coordinators supporting more than 20 analysts while managing queue of 500+ Salesforce cases per day to ensure successful completion and quick turnaround.
CUSTOMER SERVICE & OFFICE COORDINATOR
Quesada Franchising of Canada, Toronto, ON
Kept the corporate head office running smoothly including weekly reporting, supply orders, payroll, and file management. Provided direct ad-hoc support to 5 C-Suites executives.
Top Skills
Software
Microsoft Office Suite, Adobe Creative Suite, Google Suite, Salesforce, Zoho CRM, Zoom, Slack, Trello, JotForm, UKG, Kronos, WordPress. HubSpot, WIX, Canva
Marketing
Campaign Strategy, Campaign Design, Research, Customer Journeys, Personas, Wireframes, Analytics, CTAs, SEO, UI/UX Principles, Sales, Photography, Presentations, Web Design, Content Creation
Administration & Management
Processes & Procedures, Document Creation, Training, Supply Orders, Vendor Relations, Customer Service, Calendars, Event Planning, Filing, Minutes of Meetings, Payroll, Itineraries, Reporting
Education
Marketing Management | Certificate with High Honours
3.94/4.0 GPA - Sheridan College, Mississauga, ON
2023 - 2024
Office Administration - Executive | Diploma with High Honours
3.99/4.0 GPA - Sheridan College, Brampton, ON
2017 - 2019
Awards & Achievements
Member - Professional Advisory Committee
Sheridan College, Mississauga, ON
October 2019 - Present
Recipient - Board of Governors' Silver Medal
Sheridan College, Brampton, ON
June 2019
Recipient - Virox Technologies Leadership Award
Pilon School of Business, Brampton, ON
May 2019
Bronze Medallist - Skills Ontario Competition
Toronto Congress Centre, Etobicoke, ON
May 2019
Gold Medallist - Sheridan Skills Competition
Sheridan College, Brampton, ON
March 2019